Not too long ago, Suzie Walden (née Wagner), was herself a client at Back on Track. Enjoying the positive, encouraging, and qualified staff, once she was ‘back on track’ herself, it just made sense to join the team as a part time receptionist when the opportunity arose in the fall of 2016.
Providing exceptional customer service, always with a smile, Suzie enjoys helping in every way she can. She has over 20 years of experience in administration, assisting with accounting, bookkeeping, data entry and any other clerical work. Survivor of a car accident at a young age, she’s a prime example that physiotherapy works. She understands clients’ pain more than they could ever know.
Born and raised in Montreal, Quebec, she is fully bilingual. Her family moved to Waterloo, Ontario when she was 15. Outside of school hours she worked at her father’s business, learning many skills from working with a lawyer’s secretary and several accountants. She took psychology, journalism and dance classes at Waterloo and Wilfrid Laurier University. She attained her Travel Agent Diploma and got her Private Pilot’s Licence PPL at Waterloo Wellington Flying Club.
She married and over the years lived in Ottawa, Thunder Bay, and the Barrie area. She worked in various office environments, from retail to travel agencies as a receptionist, bookkeeper, and administrator. She moved back to the Ottawa area after her husband suddenly passed away. She was re-certified as a PPL at the Ottawa Flying Club and was studying for her commercial Pilot licence and to be a bush pilot. Due to health issues, she was grounded as pilot in command, but she has no regrets!
She has 3 amazing children and is very proud of them. Her oldest son is a project manager at a mechanical engineering firm and lives happily in Calgary with his wife. Suzie’s daughter has a bachelor’s degree in graphic design and is now working her dream job at a Toronto design studio. Her youngest son recently graduated with honours from York University’s Space Engineering program, ready to tackle new adventures.
Suzie lives happily with her new partner in the country. She enjoys camping, hiking, traveling, yoga, has a passion for horses and aviation. Evenings and weekends you might find Suzie and her partner participating or volunteering at various vintage car and snowmobile shows with proceeds mostly going to various charities, cancer research, and/or local hospitals. They also enjoy participating in remote controlled plane clubs and having the Fly in Breakfast at a local airport.
Her motto is enjoy the moments, have a positive attitude, and if a door closes? There’s always another door that opens. Life might not be what you planned but there’s always another road, another path, something new to learn… Don’t give up! Back on Track physiotherapy health centres give you hope you never knew was possible.