Mike Gaynor

Physiotherapist, BSc.PT, FCAMPT

Mike Gaynor is the owner of Back on Track and COO of Novo Healthnet Ltd. He graduated from Queen’s University in 1989 with his BSc in Physiotherapy. Mike’s clinical experience includes private practice as well as a sports medicine clinic.  In 1994 Mike opened the founding Back On Track Physiotherapy Centre on Hunt Club.  Over the past 2 decades Mike has expanded his passion for outstanding patient care by opening 7 different locations of Back on Track  to serve Ottawa and surrounding areas.

Mike has taken numerous post graduate courses in a variety of areas including manual therapy, orthopaedics, sports medicine, rehabilitation exercise, and acupuncture and is committed to the continuing education process. He became a Fellow of the Canadian Academy Manipulative Therapy (CAMT) in 1999, receiving his Diploma of Advanced Manual & Manipulative Physiotherapy.  He has been an assistant instructor in post-graduate studies for physiotherapists with the Orthopaedic Division of the CPA since 1996. Areas of interest include manual therapy, sports injuries (hockey, golf, track and field), and rehabilitation exercise.

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Andrea Fitzgerald


Andrea studied her Bachelor of Science in Kinesiology at Dalhousie University before returning home to work in a busy sports medicine environment at the University of Ottawa Physiotherapy Clinic for 3 years. This experience along with her love for sport and physical activity encouraged Andrea to pursue her Masters of Science in Physiotherapy at Queen Margaret University in Edinburgh, UK. Here she completed an independent thesis related to patient recovery following total knee replacement.

Andrea is passionate about helping her patients reach their goals. Her treatment approach emphasizes movement re-education, strengthening, mobility and manual therapy techniques. She has taken post-graduate courses in Acupuncture, Kinetacore trigger Point Dry Needling, Mulligan Mobilisation, McKenzie Method, Manual Therapy, Kinesio taping and is a Graston Technique Provider. Additionally, She has made use of her Sports First Responder course to work with a number of Sports Teams in the past.

Andrea is an Ottawa native who grew up playing competitive ringette from a young age. In her free time she enjoys cycling, resistance training and being outdoors.

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Dr. Kaitlyn Jacklin DC.


Dr. Kaitlyn Jacklin completed her undergraduate degree at McMaster University with an Honours Bachelor of Science in Kinesiology. She then proceeded to the Canadian Memorial Chiropractic College in Toronto where she earned her Doctor of Chiropractic degree. During her clinical internship she provided care to chronic pain patients downtown Toronto. She is a member in good standing with the College of Chiropractors of Ontario, as well as a member of the International Chiropractic Pediatric Association (ICPA). Dr. Jacklin is certified in functional integrated acupuncture and is a Webster Technique provider.

Dr. Jacklin is passionate about helping others feel their best and supporting them in optimizing their health. She provides patient-centred, evidence-based care by applying patient values to current research. Her treatments include manual soft tissue therapies, spinal and extremity adjustments, joint mobilizations, rehabilitation exercises and patient education. Dr. Jacklin believes communication is an integral part of the Doctor-Patient relationship, so she encourages questions and strives to educate her patients through all aspects of her treatment plans. She is especially interested in working with women through pregnancy and postpartum, as well as infants and children. She has taken additional training in low back and pelvic adjusting through pregnancy, and postpartum rehabilitation.

Dr. Jacklin is also trained in biomechanical foot assessment and can prescribe and create custom made Orthotics at the clinic. This can help with gait issues, foot pain, back pain, knee pain, and leg length discrepancies

When not in practice, Dr. Jacklin enjoys spending time with her family and friends, hiking, and trying new restaurants or recipes. She looks forward to treating patients of all ages and abilities in the Ottawa area.


Krunal Patel


I have completed my bachelors of physiotherapy from Ahmedabad Institute of Medical Sciences, India. In addition, I have completed my 6 months of internship from Civil Hospital, Ahmedabad, India where I have practiced physiotherapy treatments in various units such as orthopaedic, neurology, cardiology, ICU, paediatrics. Moreover, I have completed diploma course in Fitness and Health promotion from Algonquin College where I have explored how to precisely prescribe exercise protocols for patients. 


In terms of providing physiotherapy treatment, my approach includes difference hands on techniques  such as Manual therapy, active release, mobilization of joints, myofascial release, and cupping therapy.  I would also prescribe exercises to increase flexibility and strength in the muscles and for correction of posture too. 


When not in the clinic, I can be found playing Cricket or Volleyball or table-tennis.

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James MacPherson

Registered Massage Therapist

James Grew up in Trenton Ontario, and graduated 2010 from Algonquin College Massage therapy Program. He has developed excellent skills as an RMT over a 10yr plus career. James is a Professional and compassionate therapist with experience in lymphatic drainage, joint mobilizations, neuromuscular techniques, and gait assessment.

As a young child James started doing massage for family and friends growing into a passion for discovering the healing power of touch.

James believes more people can become healthier and benefit from the therapeutic touch of massage therapy. He enjoys the rewarding relationships he builds with his clients as he helps them lead healthier lives and would love to meet you too.

James Has travelled regionally and globally opening his perspective to different cultures and peoples. He also is an avid movie watcher, coin collector and explorer, now with 2 little kiddos along for the adventure.


Morgan Adams

Clinic Care Manager

Nadine Boileau

Occupational Therapist

Nadine is a compassionate OT who collaborates with her clients to identify meaningful treatment goals and develop individualized treatment plans that best support their recovery and overall well-being. She obtained her Master of Science in Occupational Therapy from McMaster University after completing her undergraduate studies at the University of Waterloo in Social Development Studies.

Nadine is experienced in working with adult and pediatric clients. She is skilled in working with individuals with memory and attention impairments, chronic pain, and mood disturbances. She utilizes a client-centered approach in combination with evidence-based practice to best support her clients in achieving their goals. In her free time, she enjoys rock climbing, sewing, creative writing, cooking, and baking.


Katie Mulrooney

Clinic Care Coordinator